How to get a Service Dog

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If you’re a person living with a disability, you may have considered getting a service dog to assist you in some way. Service dogs are no longer only for the blind, after all. They can be trained to assist people who are hearing impaired or have mobility issues; to recognize low blood sugar in diabetics;…

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Social Model of Disability

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The social model of disability contrasts with what is called the medical model of disability. According to the medical model of disability, ‘disability’ is a health condition dealt with by medical professionals. People with disability are thought to be different to ‘what is normal’or abnormal. ‘Disability’ is seen ‘to be a problem of the individual.…

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Standards

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A standard is a set of requirements, specifications, characteristics, or guidelines that can be used to measure products, processes, and services. A standard can provide an incentive for compliance, and may be required by a customer, even though there is no legal requirement for adhering to them.Examples of standards for accessibility: ISO/IEC 40500:2012 (Web Content…

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Shelves, Sales and Service Counters, and Check-Out Aisles

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The obligation to remove barriers also applies to merchandise shelves, sales and service counters, and check-out aisles. Shelves and counters must be on an accessible route with enough space to allow customers using mobility devices to access merchandise. However, shelves may be of any height since they are not subject to the ADA’s reach range…

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Service Animals

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Often businesses such as stores, restaurants, hotels, or theaters have policies that can exclude people with disabilities. For example, a “no pets” policy may result in staff excluding people with disabilities who use dogs as service animals. A clear policy permitting service animals can help ensure that staff are aware of their obligation to allow…

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Section 508 [see also 508]

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Section 508 of the Rehabilitation Act was enacted to eliminate barriers in information technology, to make available new opportunities for people with disabilities, and to encourage development of technologies that will help achieve these goals. The law applies to all Federal agencies when they develop, procure, maintain, or use electronic and information technology. To learn…

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Screen reader

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A software application that attempts to identify and interpret what is displayed on the screen, translating the information usually to speech. Screen readers are relied on by people with no functional vision, but software that reads out on-screen content may also be used by people who have difficulty reading, because of a visual or cognitive…

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